Privacy Policy for Therapy AI - 24/7 Mental Health Chatbot
Last Updated: 6/22/23
At Therapy AI, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our 24/7 Mental Health Chatbot application ("App"). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect:
a. Personal Information: When you use the App, we may collect certain personal information, such as your name, email address, age, gender, and other demographic information. We only collect this information when you provide it voluntarily.
b. Chat Data: In order to provide you with personalized mental health support, we may collect and analyze the conversations you have with Therapy AI. This includes text, audio, and visual data, which may contain personal information about your mental health, emotions, and other relevant details.
c. Device Information: We may collect information about your device, including but not limited to your IP address, operating system, and browser type. This information helps us optimize the App's performance and provide a better user experience.
d. Usage Information: We may collect non-personal information about how you use the App, such as the features you interact with, the frequency and duration of your usage, and the content you access. This information helps us improve our services and understand user preferences.
2. Use of Information:
a. Providing Services: We use the information we collect to deliver the services offered by Therapy AI, including providing personalized mental health support, maintaining and improving the App's functionality, and responding to your inquiries or feedback.
b. Personalization: We may analyze your chat data and other information to provide personalized mental health recommendations, insights, and suggestions within the App. These recommendations are based on automated analysis and do not constitute professional advice.
c. Aggregated Data: We may use aggregated and anonymized data for research, statistical analysis, and to improve our services. This data does not identify you personally.
d. Communications: We may use your contact information to send you administrative and promotional messages, such as updates, service announcements, and relevant marketing materials. You can opt-out of receiving promotional communications at any time.
e. Legal Compliance: We may use or disclose your information as required by applicable laws, regulations, legal processes, or governmental requests. We may also disclose information to defend our legal rights or investigate fraudulent or illegal activities.
3. Data Sharing:
a. Service Providers: We may engage trusted third-party service providers to assist us in operating and improving the App. These providers may have access to your personal information but are bound by strict confidentiality obligations and are prohibited from using it for any other purpose.
b. Legal Obligations: We may disclose your information in response to a valid legal request or if we believe it is necessary to protect our rights, safety, or the rights, safety, or well-being of others.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on the App if such a transfer occurs and any changes to this Privacy Policy.
4. Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Children's Privacy:
The App is not intended for use by individuals under the age of 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
6. Your Choices:
You have the right to access, update, or delete your personal information, subject to applicable laws. You can exercise these rights by contacting us using the information provided below. Please note that we may retain certain information as required by law or for legitimate business purposes.
7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the revised Privacy Policy on the App or through other communication channels. We encourage you to review this Privacy Policy periodically.
8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Therapy AI, please contact us at team@makeitlit.co.
By using the Therapy AI App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.